Talk to a Dispatcher, Not a Bot
Call, text, email or book online. A real person answers the phone at any hour, knows both MSP terminals, and can have a car assigned before you hang up.
Instant Quote
Book in 60 seconds • No obligations
Quotes, changes, corporate accounts and same-day requests
The fastest route is the phone. Dispatch answers 24 hours a day and can quote a fare, confirm a chauffeur or move a pickup time in about a minute. For anything you would rather put in writing, email works too and is answered the same day.
Booking online gives you an instant fare and a confirmation by email and text. If your pickup is less than two hours away, call instead and we will see what is possible.
Answered 24 hours a day, every day, including red-eyes and first flights out.
Quotes, corporate accounts, group plans and anything that is not urgent.
Dispatch · Minneapolis · Around the Clock
Where we are
Total Town Car Service is based in Minneapolis and serves the whole Twin Cities metro, MSP Airport, and long-distance destinations across Minnesota. Pickups are at your address, hotel or terminal; there is no counter to visit.
Frequently Asked Questions
How quickly can you have a car at my door?
Online bookings need two hours of notice. For sooner than that, call dispatch and we will tell you honestly what is available. Same-day airport runs are usually possible outside peak holiday travel.
Can I change or cancel a booking?
Yes. Call or reply to your confirmation text or email. Cancellations are free up to 24 hours before pickup, and changes to time, address or vehicle are handled by dispatch at no charge.
Do you offer corporate accounts?
Yes. Call or email and ask for a corporate account. We set up saved travelers, monthly invoicing and a dedicated contact, usually the same day.
I need more than six seats. Who do I call?
Dispatch. Groups above six are handled by sending two or three vehicles together with one point of contact. Give us the headcount, luggage and schedule and we will build the plan.
Will I get a text from my chauffeur?
Yes, when you check the SMS consent box at booking. You receive a confirmation, a reminder before pickup and a message when your chauffeur is staged. Reply STOP at any time to opt out.
What information do I need to book a ride?
Pickup address, destination, date, time, passenger count and a mobile number for texts. For airport rides add the airline and flight number so we can track it and pick the terminal. Extras such as Meet & Greet for $15, car seats for $25 each and extra stops for $15 each can be added at the same time.
Can I get a quote without booking?
Yes. Enter the trip on the booking form and the flat fare for each vehicle appears before you confirm anything, with no account required. For hourly service, groups larger than six or long-distance trips, call (612) 999-5382 and dispatch quotes it on the phone in about a minute.
What payment methods do you accept?
Card payment online through Stripe when you book, or payment to your chauffeur at the end of the ride. Corporate clients can be invoiced monthly instead. The flat fare is identical whichever way you pay, and a receipt is emailed after every ride.
Do you have anything larger than a six-passenger SUV?
Yes. We own a Mercedes-Benz Sprinter that seats up to 14, and it is temporarily unavailable for online booking, so call dispatch to ask about it. For most groups above six we send two or three vehicles together, such as a Cadillac Escalade plus a sedan, on one confirmation and one invoice.
Where is Total Town Car Service based and how far do you travel?
We are based in Minneapolis and have operated since 1991, with more than 10,000 rides completed. We serve Minneapolis, Saint Paul, every Twin Cities suburb and MSP Airport, and drive long distance to Rochester and Mayo Clinic, St. Cloud, Mankato, Duluth and Hudson, Wisconsin, on flat fares quoted before you confirm.
Ready when you are.
Book online in two minutes or call dispatch at any hour.